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assets/help/en/help.html
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@ -1,52 +1,7 @@
<!DOCTYPE html>
<html lang="en">
<head>
<title>FAQ - Delta Chat</title>
<meta charset="UTF-8" />
<meta name="viewport" content="width=device-width, initial-scale=1.0, minimum-scale=1.0" />
<meta name="description" content="Delta Chat - Email Based Instant Messenger" />
<meta name="keywords" content="delta chat, email messaging app, download delta chat" />
<link rel="stylesheet" href="../assets/css/styles.css" type="text/css" />
<link rel="alternate" href="https://delta.chat/feed.xml" type="application/atom+xml" title="" />
</head>
<body id="top">
<div id="menu">
<ul>
<li><a href="../en/">Home</a></li>
<li><a href="download">Download</a></li>
<li><a href="blog">Blog</a></li>
<li><a href="contribute">Contribute</a></li>
<li><a href="help">FAQ</a></li>
<li><a href="https://support.delta.chat">Forum</a></li>
</ul>
</div>
<div id="content">
<h1>Frequently Asked Questions</h1>
<details>
<summary>
Table of Contents
</summary>
<html><head><meta charset="UTF-8" /><link rel="stylesheet" href="../help.css" /></head><body><ul id="top">
<li><a href="#what-is-delta-chat">What is Delta Chat?</a>
<ul>
<li><a href="#general">General</a>
<ul>
<li><a href="#what-is-delta-chat">What is Delta Chat?</a></li>
<li><a href="#how-can-i-find-people-to-chat-with">How can I find people to chat with?</a></li>
<li><a href="#what-are-the-advantages-of-delta-chat-compared-to-other-messengers">What are the advantages of Delta Chat compared to other messengers?</a></li>
<li><a href="#which-messages-do-appear-in-delta-chat">Which messages do appear in Delta Chat?</a></li>
@ -96,30 +51,21 @@
</li>
</ul>
</details>
<h2 id="general">
General <a href="#general" class="anchor"></a>
</h2>
<h3 id="what-is-delta-chat">
<h2 id="what-is-delta-chat">
What is Delta Chat? <a href="#what-is-delta-chat" class="anchor"></a>
</h3>
<p><img style="float: right;" width="400px" src="../assets/home/delta-what.png" /></p>
</h2>
<p>Delta Chat is a new chat app that sends messages via e-mails, encrypted if possible, with Autocrypt.
<strong>You do not have to sign up anywhere, just use your existing e-mail account with Delta Chat.</strong></p>
<p><a href="#top">↑ Top</a></p>
<h3 id="how-can-i-find-people-to-chat-with">
@ -132,6 +78,8 @@
if the recipient is not using the Delta Chat app. No need for the
recipient to install the same app as yours, as with other messengers.</p>
<p><a href="#top">↑ Top</a></p>
<h3 id="what-are-the-advantages-of-delta-chat-compared-to-other-messengers">
@ -156,6 +104,8 @@ the same e-mail servers</li>
<li><em>Copyleft</em> and <em>Standards</em> based libre software.</li>
</ul>
<p><a href="#top">↑ Top</a></p>
<h3 id="which-messages-do-appear-in-delta-chat">
@ -174,6 +124,8 @@ the same e-mail servers</li>
<p>Other messages do not appear automatically, and are to be found in the main menu at <strong>Contact requests</strong>. If desired a chat can be started from there.</p>
<p><a href="#top">↑ Top</a></p>
<h3 id="what-about-spam">
@ -188,6 +140,8 @@ the same e-mail servers</li>
<li>However, if needed, you can <strong>block</strong> any contact.</li>
</ul>
<p><a href="#top">↑ Top</a></p>
<h3 id="does-delta-chat-support-images-videos-and-other-attachments">
@ -200,6 +154,8 @@ the same e-mail servers</li>
<li>Yes. Beside the plain text, all e-mail attachments are displayed as separate messages. Outgoing messages get attachments as needed automatically.</li>
</ul>
<p><a href="#top">↑ Top</a></p>
<h3 id="who-sees-my-profile-picture">
@ -227,6 +183,8 @@ device.</p>
</li>
</ul>
<p><a href="#top">↑ Top</a></p>
<h3 id="does-delta-chat-support-html-e-mails">
@ -239,6 +197,8 @@ device.</p>
<li>Yes. If incoming e-mail lacks a plain text part, HTML-emails is converted to plain text in the app. Outgoing e-mails always use plain text.</li>
</ul>
<p><a href="#top">↑ Top</a></p>
<h3 id="why-do-i-have-to-enter-my-e-mail-password-into-delta-chat-is-this-secure">
@ -261,6 +221,8 @@ Code</a>
if you want to verify that your credentials are handled securely. We are happy
about feedback which makes the app more secure for all of our users.</p>
<p><a href="#top">↑ Top</a></p>
<h3 id="which-android-permissions-does-delta-chat-need">
@ -311,6 +273,8 @@ about feedback which makes the app more secure for all of our users.</p>
</li>
</ul>
<p><a href="#top">↑ Top</a></p>
<h2 id="groups">
@ -333,6 +297,8 @@ about feedback which makes the app more secure for all of our users.</p>
<li>As soon as you write the <strong>first message</strong> in the group, all members are informed about the new group and can answer in the group (as long as you do not write a message in the group the group is invisible to the members).</li>
</ul>
<p><a href="#top">↑ Top</a></p>
<h3 id="add-members-to-a-group">
@ -346,6 +312,8 @@ about feedback which makes the app more secure for all of our users.</p>
<li>To add or delete members, click on the group name in the chat.</li>
</ul>
<p><a href="#top">↑ Top</a></p>
<h3 id="what-is-a-verified-group-why-is-it-experimental">
@ -361,7 +329,7 @@ attacker. All Messages in a verified chat view are e2e-encrypted, and
members can join by scanning a “QR invite code”. All members are thus
connected with each other through a chain of invites, which guarantee
cryptographic consistency against active network or provider attacks.
See https://countermitm.readthedocs.io/en/latest/new.html
See <a href="https://countermitm.readthedocs.io/en/latest/new.html">countermitm.readthedocs.io</a>
for the R&amp;D behind this feature.</p>
</li>
<li>
@ -388,6 +356,8 @@ are we remove the “experimental” label not too far in the future.</p>
However, no problem, just ask any other group member in a normal chat to re-add you.</li>
</ul>
<p><a href="#top">↑ Top</a></p>
<h3 id="i-do-not-want-to-receive-the-messages-of-a-group-any-longer">
@ -407,6 +377,8 @@ can still write, but are no longer notified of any new messages.</p>
</li>
</ul>
<p><a href="#top">↑ Top</a></p>
<h2 id="encryption">
@ -428,6 +400,8 @@ can still write, but are no longer notified of any new messages.</p>
thus E2E-encrypt messages with other Autocrypt-capable apps.</li>
</ul>
<p><a href="#top">↑ Top</a></p>
<h3 id="what-do-i-have-to-do-to-activate-the-end-to-end-encryption">
@ -454,6 +428,8 @@ use the corresponding setting in “Settings / Advanced settings”.</p>
</li>
</ul>
<p><a href="#top">↑ Top</a></p>
<h3 id="if-end-to-end-encryption-is-not-available-is-the-connection-not-encrypted-at-all">
@ -470,6 +446,8 @@ server. Whereas e2e-encryption provides safety between
your device and a friend’s device.</li>
</ul>
<p><a href="#top">↑ Top</a></p>
<h3 id="how-can-i-verify-cryptographic-status-with-a-sender">
@ -498,6 +476,8 @@ the connection is safe.</p>
</li>
</ul>
<p><a href="#top">↑ Top</a></p>
<h3 id="how-can-i-check-the-encryption-of-messages">
@ -515,6 +495,8 @@ the connection is safe.</p>
</li>
</ul>
<p><a href="#top">↑ Top</a></p>
<h3 id="which-standards-are-used-for-end-to-end-encryption">
@ -532,6 +514,8 @@ protection against active network attacks, going beyond the opportunistic
base protection of Autocrypt, see questions about “Verified Groups”.</li>
</ul>
<p><a href="#top">↑ Top</a></p>
<h3 id="what-is-the-difference-between-verified-groups-and-11-chats-with-verified-contacts">
@ -560,6 +544,8 @@ is no verification checkmark, even if you have verified the contact.</p>
</li>
</ul>
<p><a href="#top">↑ Top</a></p>
<h3 id="does-delta-chat-support-perfect-forward-secrecy">
@ -577,12 +563,12 @@ Delta Chat private key is leaked, and someone has a record
of all your in-transit messages, they will be able to read them.</p>
</li>
<li>
<p>Note that if anyone has seized or hacked your running phone,
they will typically be able to read all messages, no matter if Perfect
Forward Secrecy is in place or not. Having access to a single device
from a member of a group, will typically a lot of the social graph.
Using e-mail addresses that are not easily tracked back to persons
helps group members to stay safer from the effects of device seizure.</p>
<p>Note that if anyone has seized or hacked your running phone, they will
typically be able to read all messages, no matter if Perfect Forward Secrecy
is in place or not. Having access to a single device from a member of a group,
will typically expose a lot of the social graph. Using e-mail addresses that
are not easily tracked back to persons helps group members to stay safer from
the effects of device seizure.</p>
</li>
<li>
<p>We are sketching ways to protect communications better against the event
@ -590,6 +576,8 @@ of device seizure.</p>
</li>
</ul>
<p><a href="#top">↑ Top</a></p>
<h3 id="how-does-delta-chat-protect-my-metadata">
@ -620,6 +608,8 @@ RFC</a>.</p>
</li>
</ul>
<p><a href="#top">↑ Top</a></p>
<h3 id="can-i-re-use-my-existing-private-key">
@ -639,6 +629,8 @@ RFC</a>.</p>
<p>If you don’t have a key or don’t even know you would need one - don’t worry: Delta Chat generates one as needed, you don’t have to hit a button for it.</p>
<p><a href="#top">↑ Top</a></p>
<h3 id="i-cant-import-my-existing-pgp-key-into-delta-chat">
@ -666,6 +658,8 @@ it <a href="https://github.com/deltachat/deltachat-android/issues/98#issuecommen
line</a>.
For other programs, you can find a solution online.</p>
<p><a href="#top">↑ Top</a></p>
<h3 id="why-dont-you-use-pep-pretty-easy-privacy">
@ -680,6 +674,8 @@ a discussion of Autocrypt and pEp, see the <a href="https://autocrypt.org/faq.ht
FAQ</a>.</li>
</ul>
<p><a href="#top">↑ Top</a></p>
<h2 id="multiclient">
@ -714,6 +710,8 @@ sending and receiving E2E-encrypted messages with your communication partners.</
</li>
</ul>
<p><a href="#top">↑ Top</a></p>
<h2 id="miscellaneous">
@ -735,6 +733,8 @@ sending and receiving E2E-encrypted messages with your communication partners.</
However, some providers need special options to work properly; users have collected some of them in the forum at <a href="https://support.delta.chat/t/provider-overview/">Provider Overview</a></li>
</ul>
<p><a href="#top">↑ Top</a></p>
<h3 id="im-interested-in-the-technical-details-can-you-tell-me-more">
@ -747,36 +747,10 @@ However, some providers need special options to work properly; users have collec
<li>See <a href="https://github.com/deltachat/deltachat-android/blob/master/standards.md#standards-used-in-delta-chat">Standards used in Delta Chat</a>.</li>
</ul>
<p><a href="#top">↑ Top</a></p>
</div>
<div id="footer">
<p>
<a href="references">References</a> | <a href="imprint">Imprint</a>
| <a href="/de/gdpr-website">Privacy Policy</a>
<br>
<span class="desktoponly">Language:</span>
<a href="../ca/">CA</a> |
<a href="../de/">DE</a> |
<a href="../en/">EN</a> |
<a href="../es/">ES</a> |
<a href="../fr/">FR</a> |
<a href="../it/">IT</a> |
<a href="../nb/">NB</a> |
<a href="../pl/">PL</a> |
<a href="../pt/">PT</a> |
<a href="../ru/">RU</a> |
<a href="../sq/">SQ</a> |
<a href="../uk/">UK</a>
<br>
© 2017-2019 Delta Chat contributors
</p>
</div>
</body>
</html>
</body></html>

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ul#top {
line-height: 2em;
}