diff --git a/docs/faq/Plans.markdown b/docs/faq/Plans.markdown index c2d0cc2..05f6fb6 100644 --- a/docs/faq/Plans.markdown +++ b/docs/faq/Plans.markdown @@ -1,37 +1,31 @@ # Trovebox Plans -## What plans are available? -We offer a variety of plans for organizations of different sizes. You can view them on our Plans page. - ## Is a trial available? Yes, each plan comes with a 14-day free trial. -## Do I have to select a plan when I sign up? -Yes. When you sign up we’ll ask you to select a plan to trial. - ## Do I need to enter a credit card to use the free trial? No. After your trial ends we’ll ask you for your credit card info so you can continue using Trovebox. ## Do you store users' credit card info? No, we don't. Your credit card info doesn't go through our servers at all, instead traveling securely from your server to our payment processor's. -## Do I have to renew manually every year? +## Do I have to renew manually? Nope. We'll alert you when your subscription is going to renew. ## What happens if my plan ends? Don't panic! Nothing has been deleted. You can still access all your photos. You can also choose to resume using your current plan again. -## How do I cancel my free trial? +## How do I cancel after my free trial? Email us at support@trovebox.com and we’ll make sure your trial gets cancelled. ## What happens if I don’t continue to use Trovebox after the free trial? Your Trovebox site will become read-only, so you won’t be able to upload or edit content. ## What happens if I run out of storage? -You won’t be able to upload any other content until you upgrade your plan or delete content. +You'll need to upgrade your plan or delete content before uploading more photos. ## How do I change my plan? -Email us at support@trovebox.com and let us know what plan you’d like to change to, and we’ll +Visit your subscription page and click Change next to your plan info. You can change your plan to one of our other available plans. ## I need help selecting a plan. Can you help? Sure. Email us at support@trovebox.com and we’ll talk with you through your needs.