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docs/faq/AccountManagement.markdown
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Account Management
=======================
## How do I create an account?
## How do I create a Trovebox account?
Visit <a href="http://trovebox.com">trovebox.com</a> and click the Sign Up button. Select a username for your Trovebox site along with a password.
## How do I log in?

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docs/faq/MobileApps.markdown
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=======================
## What phones are supported?
Trovebox has mobile apps for iPhone and Android. You can download them <a href="https://itunes.apple.com/us/app/app-for-openphoto/id511845345?mt=8">in the App Store (iOS)</a> or <a href="https://play.google.com/store/apps/details?id=com.trovebox.android.app">Play Store (Android)</a>.
Trovebox's mobile apps are available for iPhone and Android. You can download them <a href="https://itunes.apple.com/us/app/app-for-openphoto/id511845345?mt=8">in the App Store (iOS)</a> or <a
href="https://play.google.com/store/apps/details?id=com.trovebox.android.app">Play Store (Android)</a>.
## What can I do with the Trovebox mobile apps?
Lots of things. To name a few:
* Create an Trovebox account
* Upload photos to your Trovebox site
* View photos in your gallery, by album, or by tag
* Add titles, descriptions, privacy settings, and tags
* Share photos via email, Twitter, and Facebook
* Add filters to your photos
* Purchase a monthly Pro account plan (iPhone only, Android coming soon)
## I have a limited data plan. Can I limit uploads to wifi only?
Sure.
## What is Sync?
Sync lets you view the photos on your phone and select which ones to upload.
Sync lets you view the photos on your phone and select which ones to upload. Think of it as batch upload for your phone.
## Can I automatically upload taken photos to Trovebox?
Yes. This is an experimental feature for Android.

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docs/faq/PhotoManagement.markdown
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## How do I upload a photo?
Go to your Trovebox site (it'll look like yourusername.trovebox.com) and click Upload. Click Add Photos and add the photos you'd like to upload. You can also add attributes that'll apply to all the photos uploaded in that batch, such as a tag, an album, a privacy setting, or a license.
## How large can my photo be?
We support photo files of up to 30MB.
## What file types are supported?
Currently we support .jpg, .gif, and .png files. We want to support more file types in the future, so let us know what you'd like to see.
## How do I edit multiple photos at once?
Visit your Gallery at your Trovebox site. From there, hover over the photo(s) you want to edit and click the pin that appears. Click Batch Edit and select the detail you want to edit, change the detail, and click Submit.
## Wait, Batch Edit? How does that work?
Batch Edit lets you edit multiple photos at once. Currently you can add or remove tags or albums. You can also edit privacy settings or delete a set of photos.
To use Batch Edit, visit your gallery and hover over the photos you want to edit. Click the pushpins of each photo. You can also select all, which will select all the visible photos. Then select Batch Edit and edit away.
## How do I delete a photo?
Visit your gallery or an album. Hover over the photo you want to delete. You'll see the title of the photo along with a few icons. Click the trash can to delete the photo.
Visit your gallery or an album. Hover over the photo you want to delete. You'll see the title of the photo along with a few icons. Click the trash can to delete the photo, then confirm you want to delete the photo.
## How do I change the privacy setting of a photo?
You can do this by visiting the individual photo or by finding that photo in a gallery or album. In gallery or album view, hover over the photo you want to change to private (or public). You'll see the title of the photo along with a few icons, including a lock. In full detail view, you'll see the photo's privacy on the right side with the rest of the photo info. An unlocked lock indicates a public photo, while a locked one means the photo is private. Click the lock to toggle the privacy setting.
@ -13,14 +27,11 @@ You can do this by visiting the individual photo or by finding that photo in a g
## How do I edit the title or description of a photo?
Visit the photo whose info you want to edit, then click the title or description. Enter your new title or description in the box that appears and save. You can also edit the title directly from the gallery or album view.
## How do I share a photo?
While viewing your photo gallery or an individual photo, click Share (or the curved right-pointing arrow). Select whether you want to share via email, Twitter, or Facebook, and share away.
## How do I download an individual photo?
You can download a photo directly if you or the user has enabled that option in the settings page. To do so, view the full details of the photo you want to download and click the Download link on the right hand side.
## Where does the image for my user photo come from? How can I change it?
We use Gravatar to set your original user photo, and you can change it across Gravatar by visiting their site and changing your photo there. If you'd like to set one of your uploaded photos as your user photo, visit your gallery, find a photo you'd like to use, and select the human silhouette.
## How can I change my user photo?
If you'd like to set one of your uploaded photos as your user photo, visit your gallery, find a photo you'd like to use, and select the person icon.
## What are albums? How do they work?
An album is a collection of photos grouped around a theme of your choice. This lets you share many photos with friends or browse your own photos more easily. Albums can be public or private on your albums page.
@ -32,7 +43,4 @@ While you're logged into your Trovebox site, visit Albums. Select Create Album,
You can add a photo to an album by hovering over the photo in your gallery and pinning it. Then select Batch Edit and Add to Album. Select the album you want to add the photo to and save.
## How do I delete an album?
Hover over the album you want to delete in the albums page and click the trash can. The photos in that album are still safe.
## How do I edit multiple photos at once?
Visit your Gallery at your Trovebox site. From there, hover over the photo(s) you want to edit and click the pin that appears. Click Batch Edit and select the detail you want to edit, change the detail, and click Submit.
Hover over the album you want to delete in the albums page and click the trash can. Confirm that you want to delete the album. The photos in that album are still safe.

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docs/faq/PhotoSharing.markdown
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You can share a photo by clicking the arrow button at the photo's page or in the gallery. You'll then see the options to share the photo.
## Where can I share a photo to?
Right now we support sharing via email, Facebook, or Twitter.
Right now we support sharing via email, Facebook, or Twitter. We want to add more sites, so let us know where youyour photos to.
## Can I share an album instead of a photo?
Yes. Click the Share button that appears when hovering over an album's summary, then share in the same way you'd share a photo.
## How do I share a private photo?
You can share a private photo in the same way that you'd share a public photo. When you share a private photo a sharing token gets added to the photo URL, which a recipient can use to view the photo without logging in.
## How do I share a private photo or album?
You can share a private photo in the same way that you'd share a public photo or album. When you share a private item, a sharing token gets added to the photo URL. The recipient can then use the full URL to view the photo without
logging in.
## Wait, sharing tokens? How do those work?
When you share a photo, a sharing token in the photo's URL enables other users to view your photo. These sharing tokens expire after a time period that you'll soon be able to set yourself.
@ -21,3 +22,9 @@ The recipient will be able to see the album and the contents of the album, even
## Can I set a custom expiration date for a sharing token?
Soon you'll be able to.
## I changed my mind about sharing a photo. How can I revoke its sharing token?
Soon you'll be able to manage all your sharing tokens from a separate page, which will let you revoke individual tokens.
## Can I share a photo's link via HTML?
Not yet. We're working on this.

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docs/faq/ProAccounts.markdown
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## What do I get with a Trovebox Pro account?
With a pro account, you get:
* Unlimited photo uploads (Free users get 100 photo uploads/month)
* Import from Flickr as well as Facebook and Instagram (Picasa and Smugmug coming soon)
* Switch storage options as many times as you wish
* Enhanced security with SSL
* Ability to add multiple users to your account
* Collaborators on your account
* Top level domain support at yourdomain.com
<a href="https://trovebox.com/plans">Check out our chart</a> for the full breakdown.
<a href="https://trovebox.com/plans">Check out our plans chart</a> for the full breakdown.
## How much does a Pro account cost?
A Pro account costs $29.99 a year.
@ -30,6 +30,10 @@ Nope. We'll alert you when your Pro account is going to renew.
## What happens if my Pro subscription ends?
Don't panic! Nothing has been deleted. You resume using a free account, though you're now subject to the free account limitations. You can still access all your photos, free or pro.
## What can collaborators do with my account?
Collaborators can add photos, edit photos, delete photos--just about anything you can do except delete your account. When you add them as a collaborator they can log in with that email via Mozilla Persona. Soon they'll be able to
log in via the regular Trovebox login.
## How do I add a top level domain?
Adding a top level domain to your Trovebox site is currently all manual on our end, so there are two steps to take. First, email <a href="mailto:support@trovebox.com">support@trovebox.com</a> with the domain or subdomain you'd like to add to your Trovebox site.
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It'll take up to 24 hours for your changes to take effect.
## How do I add Twitter cards for my custom domain?
## How do I add Twitter cards for my domain?
Twitter cards are added per domain, so you have to <a href="https://dev.twitter.com/docs/cards">apply for them separately</a> for your own domain.
## My needs go far beyond what a Pro account provides. Can I get even more?
We're working on a [https://trovebox.com/organizations](plan for organizations). Email us at [mailto:support@trovebox.com](support@trovebox.com) if you're interested.

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docs/faq/Storage.markdown
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=======================
## Where can I store my photos?
Right now Trovebox supports Amazon S3, Box.com, Dropbox, CX.com, and DreamHost DreamObjects.
Right now Trovebox supports Amazon S3, Box.com, Dropbox, CX.com, DreamHost DreamObjects, and the Internet Archive. You can also use our storage if you don't want to use your own.
## What if I don't choose my own storage provider upon signup.
Then your photos get stored in our own S3 bucket. You can change this anytime.
## How do I switch where my photos are stored?
Visit <a href="http://trovebox.com/migrate">the storage migration page</a> while logged in, select where you'd like your photos to go, and follow the instructions. Note that this is a <a href="https://trovebox.com/plans">Pro account option</a>.
@ -10,11 +13,21 @@ Visit <a href="http://trovebox.com/migrate">the storage migration page</a> while
## How can I import my photos?
You can import your photos through the Upload photos page when you're logged into Trovebox. At the bottom of the Upload photos page are links to import photos from Flickr, Facebook, and Instagram. Select the site(s) you'd like to import from and follow the instructions.
## Can I keep uploading to another photo site and have that photo automatically show up in Trovebox?
## Can I keep uploading to another photo site and have that photo automatically show up in Trovebox? What about uploading to Trovebox and having a photo show up elsewhere?
Not directly through Trovebox, but you can use sites like <a href="http://ifttt.com">ifttt</a> or <a href="http://pi.pe">Pixelpipe</a> that will automatically upload a picture to Trovebox when you upload a picture somewhere else (or vice versa).
## Is there a limit to how many photos I can upload?
If you're a free user you can upload up to 100 photos per month. Pro account holders get unlimited uploads.
If you're a free user you can upload up to 100 photos per month. Pro account holders get unlimited uploads, though your storage provider may impose space limits. If you're using our storage then everything is unlimited.
## If I'm a free user, do I lose access to my photos after using a certain amount of space or hitting my montly upload limit?
## Can I sync photos to Trovebox from an existing storage account?
Not yet. It's on our feature wishlist, though.
## If I'm using the Internet Archive as my storage, does that mean all my photos have to be public?
Not on your Trovebox site! However, the Internet Archive offers free storage for the sake of the public. Right now you can mark a photo as private on your site and it'll show up as public in the archive for archiving purposes.
We're working on this.
## If I'm a free user, do I lose access to my photos after using a certain amount of space or hitting my monthly upload limit?
Nope. Your photos are yours, and you still have access to everything you've previously uploaded.
## Do I get to access my original photos?
Yes. Free or pro, you'll always have access to the original photos uploaded.