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We have a real (draft) FAQ. Suggestions welcome.
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Frequently asked questions Frequently Asked Questions
======================= =======================
This is a list of common questions that people have about The OpenPhoto Project. This is a list of common questions that people have about The OpenPhoto Project. If you have one that's not on this list send us a message via <a href="https://twitter.com/OpenPhoto">Twitter</a> or <a href="mailto:support@openphoto.me">email</a>.
If you have one which is not on this list send us a message via <a href="http://twitter.com/photo">Twitter</a> or <a href="mailto:hello@openphoto.me">email</a>.
### What exactly is OpenPhoto? ### What is OpenPhoto?
OpenPhoto is a photo hosting service that puts you in control. It lets you import, archive, and organize your photos on OpenPhoto's servers or your personal cloud accounts such as Dropbox or Amazon S3. Your choice.
tl;dr Dropbox for your photos It's the photo service you never knew you wanted until it existed.
OpenPhoto lets you aggregate, archive, organize your photos using your personal cloud accounts such as Dropbox or Amazon S3. ### What makes OpenPhoto different than Flickr/Smugmug/Instagram/any other photo site?
Normally you pay one company to store your photos and to provide services to share them. This means that you can't do much if they raise their prices, shut down their service, or a shinier site comes along. If you decide you don't like a service anymore, the process of leaving and setting up somewhere new can be long and frustrating.
#### Aggregate With OpenPhoto you can switch between services, use more than one at a time, or stop using the service without losing a single photo.
OpenPhoto import tools help you rescue your photos from 3rd party services (including OpenPhoto itself). ## Account Management
Easily and seamlessly import your photos from Flickr, Picasa, Facebook or Smugmug.
#### Archive ### How do I create an account?
Visit http://openphoto.me and click the Sign Up button. Select a username for your OpenPhoto site along with a password.
By using OpenPhoto all of your photos are being stored into your storage accounts. ### How do I log in?
This means they're archived for good. You can do this in two ways: through the main openphoto.me site or through your own site. Click Sign In, and then enter your email address and password.
It's the master shoebox for all of your photos and you can relax that it'll always be available to you.
#### Organize ### I forgot my password. Now what?
Go to the Sign In page and click "Forgot Password" next to the password entry field. Enter the email address you signed up with and click Submit. You'll receive a link where you can reset your password.
OpenPhoto automatically does some organization of your photos by date and location. ### Can I change the email I signed up with?
You can add additional organization by adding tags to your photos or putting them into folders. Not at this time, no. We're working on it.
---------------------------------------- ### Can I change my password?
Yes. When you sign in, click "Forgot password?" and enter your email address. You'll get a link to reset your password as if you had forgotten it.
### What makes OpenPhoto different from Flickr, Smugmug, iCloud or any other service? ## Photo Storage
Normally you pay one company to store your photos and to provide services to share them. ### Where can I store my photos?
This means that you can't do much if they raise their prices, shut down their service or another site comes along. Right now OpenPhoto supports Amazon S3, Box.com, Dropbox, CX.com, and DreamHost DreamObjects.
These sites may offer APIs but it's often limited what you can do with their API. ### How do I switch where my photos are stored?
Your photos are still stored on the company's servers who provide the base service. Visit http://openphoto.me/migrate while logged in, select where you'd like your photos to go, and follow the instructions.
With OpenPhoto you can switch between services, use more than one at a time or stop using the service without losing a single photo. ### How can I import my photos?
You can import your photos through the Upload photos page when you're logged into OpenPhoto. At the bottom of the Upload photos page are links to import photos from Flickr, Facebook, and Instagram. Select the site(s) you'd like to import from and follow the instructions.
---------------------------------------- ### Can I keep uploading to another photo site and have that photo automatically show up in OpenPhoto?
Not directly through OpenPhoto, but you can use sites like ifttt or Pi.pe that will automatically upload a picture to OpenPhoto when you upload a picture somewhere else (or vice versa).
### If OpenPhoto is open sourced then why isn't it free? ### How do I delete my account?
We're sad to see you go. Right now account deletion is manual, so email support@openphoto.me and we'll delete your account for you. Before you delete your account, make sure to migrate your photos to an external account that you control. You can do that at https://openphoto.me/migrate
All of the <a href="https://github.com/photo">source for OpenPhoto</a> is available on Github. ## Photo Management
This includes the web application, mobile apps and plugins for Wordpress just to name a few.
We've also got <a href="http://theopenphotoproject.org/documentation">lots of guides</a> to help you get started.
If you'd rather not install the software yourself you can <a href="http://openphoto.me">sign up for a hosted account</a>. ### How do I upload a photo?
The hosted account may or may not be free depending on the service and what features you use. Go to your OpenPhoto site (it'll look like yourusername.openphoto.me) and click Upload. Click Add Photos and add the photos you'd like to upload. You can also add attributes that'll apply to all the photos, such as a tag, an album, a privacy setting, or a license.
---------------------------------------- ### How do I delete a photo?
Visit Photos under the Manage dropdown menu at your OpenPhoto site while logged in. From there, hover over the photo(s) you want to delete and click the checkmark that appears. Click Batch Edit and select Delete.
### How much does the storage cost? ### What are albums? How do they work?
An album is a collection of photos, usually around a theme of your choice.
It depends on what you use but here are some base prices from Amazon. ### How do I create an album?
While you're logged into your OpenPhoto site, visit Albums under the Manage menu. Enter the name of your album under the Create Album section and click Create.
1. 20GB of storage on Amazon S3 costs ≈_$2/mo_ ### How do I add a photo to an album?
1. A 250KB photo served up 4,000 times on Amazon S3 costs ≈_$.10/mo_ You can add a photo to an album by editing an individual photo's details or batch editing photos.
1. A simpleDb database for a personal account is typically _free_
### How do I edit a photo's details?
Visit the photo's page and click "Edit Details". Then you can edit the title, description, tags, location, albums, groups, privacy, and license.
### How do I edit multiple photos at once?
Visit Photos under the Manage dropdown menu at your OpenPhoto site while logged in. From there, hover over the photo(s) you want to edit and click the checkmark that appears. Click Batch Edit and select the detail you want to edit, change the detail, and click Submit.
### What are groups? How do they work?
Groups let you share a photo with certain people without exposing the photo to the entire Web. Want to share those photos from that party last week but don't want just anyone seeing them? Add the photos to a private group that only your friends have access to.
### How do I add a friend to a group?
Visit Groups under the Manage menu and create a name for a group. From there you can add your friends by email address, and your friend can log in with Mozilla Persona or Facebook to view the photos.
### How do I add a photo to a group?
When you upload a photo, you can select a group for the photo to be part of. This is completely optional. You can also change the group(s) a photo is part of at the Manage Photos menu.
## The Mobile Apps
### What phones are supported?
OpenPhoto has mobile apps for iPhone and Android. Download them in the App Store (iOS) or Play Store (Android).
### What can I do with the mobile apps?
* Create an OpenPhoto account
* Upload photos to your OpenPhoto site
* Add titles, descriptions, privacy settings, and tags
* Share photos via email, Twitter, and Facebook
* Add filters to your photos (iOS)
## The Project
### Who works on OpenPhoto?
Lots of people. Check out our <a href="http://www.theopenphotoproject.org/team">Team page</a> for the core team.
### How can I help make OpenPhoto better?
Lots of ways! To name a few:
* Using OpenPhoto
* Buying a Pro account
* Telling your friends about us
* Suggesting new features
* Reporting bugs when you see them
* Building and fixing new things in the software
### How can I contribute to OpenPhoto itself?
OpenPhoto was built by lots of people just like you, most of them volunteers. We're always looking for more people to help make OpenPhoto better, especially in the following areas:
* Development
* Mobile development (iOS, Android)
* Design
* Documentation
* Community Management
Even if your skills aren't listed here, get in touch or make something cool. A great place to get started is on our Github. Our main repository is frontend, which contains the main code that runs OpenPhoto. If you're interested in mobile development, check out the mobile-ios or mobile-android repositories.
If you're not a developer and want to contribute, get in touch.
### Where can I talk to the OpenPhoto team?
We have <a href="http://groups.google.com/group/openphoto">a Google group</a> for project discussion, and we have <a href="http://webchat.freenode.net/">an IRC channel</a> at #openphoto on Freenode.
## Contact Us
### Help! Something went wrong.
Email support@openphoto.me and we'll investigate.
### My question isn't answered here. How can I contact you?
Several ways:
* Email support@openphoto.me
* Tweet at <a href="http://twitter.com/openphoto">@openphoto</a>
* Chat with us at <a href="http://webchat.freenode.net/">#openphoto</a> on Freenode