66 lines
4.1 KiB
Markdown
66 lines
4.1 KiB
Markdown
Pro Accounts
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===========================
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## What do I get with a Trovebox Pro account?
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With a pro account, you get:
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* Unlimited photo uploads (Compare to 100 photos/month for free users)
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* Import from Flickr as well as Facebook and Instagram. Picasa and Smugmug are coming soon.
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* Switch where you store your photos as many times as you wish
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* Give multiple users access on your account without giving them your password
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* Top level domain support at yourdomain.com
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<a href="https://trovebox.com/plans">Check out our plans chart</a> for the full breakdown.
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## How much does a Pro account cost?
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A Pro account costs $29.99 a year.
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## How do I upgrade from a free account to a Pro account?
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Visit <a href="https://trovebox.com/upgrade">our upgrade page</a>, enter your credit card info, and enjoy your Pro account!
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## Can I select a Pro plan when I sign up for Trovebox?
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Yes. When you sign up, select the Pro plan, and you'll be prompted for your credit card info.
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## Can I pay via PayPal? Google Wallet? Some other way?
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Not yet. If you have any trouble getting your Pro account with a credit card contact us at [support@trovebox.com](mailto:support@trovebox.com) and we can figure out a way.
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## Is there a monthly Pro plan?
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Not directly through the website, but you can purchase a monthly plan for $2.99/month straight through the iPhone app. Monthly plan support for the Android app is planned.
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## Is unlimited really unlimited? What's the catch?
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We don't limit uploads for Pro users, but you may face limits from your storage provider. If we're your storage provider then everything is unlimited.
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## Do you store users' credit card info?
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No, we don't. Your credit card info doesn't go through our servers at all, instead traveling securely from your server to our payment processor's.
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## Do I have to renew manually every year?
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Nope. We'll alert you when your Pro account is going to renew.
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## What happens if my Pro subscription ends?
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Don't panic! Nothing has been deleted. You resume using a free account, though you're now subject to the free account limitations. You can still access all your photos, free or pro.
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## What can collaborators do with my account?
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Collaborators can add photos, edit photos, delete photos--just about anything you can do except delete your account. When you add them as a collaborator they can log in with that email via Mozilla Persona. Soon they'll be able to
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log in via the regular Trovebox login.
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## How do I add a top level domain?
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Adding a top level domain to your Trovebox site is currently all manual on our end, so there are two steps to take. First, email <a href="mailto:support@trovebox.com">support@trovebox.com</a> with the domain or subdomain you'd like to add to your Trovebox site.
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After we've replied and confirmed that we've set up your domain, you'll need to create a CNAME record for your domain. This is a type of DNS resource record, so consult your domain registrar's documentation on where to set it. DNS settings are a good place to start. Enter the following where prompted:
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* Name: your subdomain
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* Type: CNAME
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* Data (or Alias): yourusername.trovebox.com.
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It'll take up to 24 hours for your changes to take effect.
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## How do I add Twitter cards for my domain?
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Twitter cards are added per domain. You can <a href="https://dev.twitter.com/docs/cards">apply for them separately</a> for your own domain.
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## Can I use a custom domain for my Trovebox thumbnails?
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Yes. If you're already using a subdomain on your Trovebox site, you should use a different one for your images so one subdomain doesn't map to two places.
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The easiest way to use a domain for your thumbnails is to store your photos in an Amazon S3 bucket named after your subdomain--that is, your.subdomain.com. Then add a CNAME record pointing your.subdomain.com to your.subdomain.com.s3.amazonaws.com. Once you've done this email us at [mailto:support@trovebox.com](support@trovebox.com) and we can update the record on our side.
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## My needs go far beyond what a Pro account provides. Can I get even more?
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We're working on a [https://trovebox.com/organizations](plan for organizations). Email us at [mailto:support@trovebox.com](support@trovebox.com) if you're interested.
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