37 lines
2.5 KiB
Markdown
37 lines
2.5 KiB
Markdown
Account and Site Management
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## How do I log in?
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You can do this in two ways: through the main Trovebox site or through your own site. Click Sign In, and then enter the email address you signed up with and your password.
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## How can I retrieve a lost password?
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Go to the Sign In page and click "Forgot Password" next to the password entry field. Enter the email address you signed up with and click Submit. You'll receive a link where you can reset your password.
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## Can I change the email I signed up with?
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Not at this time. You can always create another account under a separate email.
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## Can I change my username?
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Unfortunately no. You can always create a new account with your desired username. If you'd like your current account to be deleted so you can use the same email address again, email us at [support@trovebox.com](mailto:support@trovebox.com) and we can free your email address for you.
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## Can I change my password?
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Yes. When you sign in, click "Forgot password?" and enter your email address. You'll get a link to reset your password as if you had forgotten it.
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## How does white-labeling at Trovebox work?
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Email us at [support@trovebox.com](mailto:support@trovebox.com) with what you’d like modified on your Trovebox site, and we'll take care of it for you. Soon we’ll offer a way for you to do this yourself.
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## How do I add a top level domain?
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Adding a top level domain to your Trovebox site is currently all manual on our end, so there are two steps to take. First, email <a href="mailto:support@trovebox.com">support@trovebox.com</a> with the domain or subdomain you'd like to add to your Trovebox site.
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After we've replied and confirmed that we've set up your domain, you'll need to create a CNAME record for your domain. This is a type of DNS resource record, so consult your domain registrar's documentation on where to set it. DNS settings are a good place to start. Enter the following where prompted:
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* Name: your subdomain
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* Type: CNAME
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* Data (or Alias): yourusername.trovebox.com.
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It'll take up to 24 hours for your changes to take effect.
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## How do I add Twitter cards for my domain?
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Twitter cards are added per domain over at Twitter. You can <a href="https://dev.twitter.com/docs/cards">apply for them separately</a> for your own domain there.
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## How do I delete my account?
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We're sad to see you go. Right now account deletion is manual, so email [support@trovebox.com](mailto:support@trovebox.com) and we'll delete your account for you.
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