54 lines
2.7 KiB
Markdown
54 lines
2.7 KiB
Markdown
# Trovebox Plans
|
||
|
||
## What plans are available?
|
||
We offer a variety of plans for organizations of different sizes. You can view them on <a href="https://trovebox.com/plans">our Plans page</a>.
|
||
|
||
## Is a trial available?
|
||
Yes, each plan comes with a 14-day free trial.
|
||
|
||
## Do I have to select a plan when I sign up?
|
||
Yes. When you sign up we’ll ask you to select a plan to trial.
|
||
|
||
## Do I need to enter a credit card to use the free trial?
|
||
No. After your trial ends we’ll ask you for your credit card info so you can continue using Trovebox.
|
||
|
||
## Do you store users' credit card info?
|
||
No, we don't. Your credit card info doesn't go through our servers at all, instead traveling securely from your server to our payment processor's.
|
||
|
||
## Do I have to renew manually every year?
|
||
Nope. We'll alert you when your subscription is going to renew.
|
||
|
||
## What happens if my plan ends?
|
||
Don't panic! Nothing has been deleted. You can still access all your photos. You can also choose to resume using your current plan again.
|
||
|
||
## How do I cancel my free trial?
|
||
Email us at <a href="mailto:support@trovebox.com">support@trovebox.com</a> and we’ll make sure your trial gets cancelled.
|
||
|
||
## What happens if I don’t continue to use Trovebox after the free trial?
|
||
Your Trovebox site will become read-only, so you won’t be able to upload or edit content.
|
||
|
||
## What happens if I run out of storage?
|
||
You won’t be able to upload any other content until you upgrade your plan or delete content.
|
||
|
||
## How do I change my plan?
|
||
Email us at <a href="mailto:support@trovebox.com">support@trovebox.com</a> and let us know what plan you’d like to change to, and we’ll
|
||
|
||
## I need help selecting a plan. Can you help?
|
||
Sure. Email us at <a href="mailto:support@trovebox.com">support@trovebox.com</a> and we’ll talk with you through your needs.
|
||
|
||
## My business’s photo needs go far beyond what your plans currently provide. Can we make a customized plan?
|
||
Absolutely. Email us at <a href="mailto:support@trovebox.com">support@trovebox.com</a> and we’ll talk.
|
||
|
||
## I've heard that Pro accounts are no longer being offered. What does that mean for me?
|
||
As of 25 October 2013, new Unlimited Pro accounts are no longer available for purchase. Current Pro accounts will continue to be honored and renewed at the same $29.99 per year rate.
|
||
|
||
## What did Trovebox Pro account holders receive?
|
||
Pro account holders received:
|
||
|
||
* Unlimited photo uploads (Compare to 100 photos/month for free users)
|
||
* Import your photos from Flickr, Facebook, and Instagram.
|
||
* Switch where you store your photos as many times as you wish
|
||
* Give multiple users access on your account without giving them your password
|
||
* Top level domain support at yourdomain.com
|
||
|
||
These features are now available with our current plans.
|